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Home / Privacy & Cookies

Privacy and Cookie Policy

Laatst bijgewerkt: May 13, 2026

This privacy and cookie policy explains how PyroProducts (MVDL Group B.V.) processes your personal data, which cookies we use, and what rights you have.

Table of contents
  • About our privacy and cookie policy
  • Shopify
  • Klaviyo
  • Microsoft Office 365
  • Mollie
  • Klarna
  • WebwinkelKeur
  • PostNL
  • DHL
  • MoneyMonk
  • Bol.com
  • Amazon
  • Purpose of data processing
  • Retention periods
  • Your rights regarding personal data
  • What are cookies and which ones do we use?
  • Google Analytics
  • Klaviyo tracking
  • Changes to the privacy policy
  • Contact details
Introduction

About our privacy and cookie policy

MVDL Group B.V. (trade name PyroProducts) cares a lot about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by MVDL Group B.V. The effective date of these terms is May 13, 2026. Publishing a new version invalidates all previous versions.

This policy describes what data about you we collect, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us.

If you have questions about our privacy policy, you can contact our privacy officer at info@pyroproducts.nl.

Webshop software

Shopify

Our online store is developed with software from Shopify. Personal data that you provide to us for our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose.

Shopify is obligated, based on the agreement we have with them, to take appropriate security measures. Shopify uses cookies to collect technical information regarding your use of the software. Shopify is based in Canada and may process data outside the EU, which is secured through appropriate safeguards such as Standard Contractual Clauses.

Email and mailing lists

Klaviyo

Our website uses Klaviyo, a third party that handles the email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Klaviyo's servers.

Klaviyo will never use your name and email address for its own purposes. At the bottom of every email automatically sent through our website, you will see the 'unsubscribe' link. If you click on this, you will no longer receive emails from our website. This may seriously reduce the functionality of our website.

Your personal data is securely stored by Klaviyo. Klaviyo uses cookies and other internet technologies that provide insight into whether emails are opened and read. Klaviyo reserves the right to use your data to further improve the service and, in that context, to share information with third parties.

Klaviyo is based in the United States. The processing of data outside the EU is secured through appropriate safeguards such as Standard Contractual Clauses and the EU-US Data Privacy Framework.

Business email

Microsoft Office 365

We use the services of Microsoft Office 365 for our regular business email communication. This provider has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Microsoft does not have access to our mailbox, and we treat all our email communication confidentially.

Payments

Mollie

For processing (part of) the payments in our web store, we use the Mollie platform. Mollie processes your name, address, and place of residence details, as well as your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data.

Mollie reserves the right to use your data to further improve the service and, in that context, to share (anonymized) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's service for which they engage third parties. Mollie does not retain your data longer than permitted by legal terms.

Payments

Klarna

For processing (part of) the payments in our web store, we use the Klarna platform. Klarna processes your name, address, and place of residence details, as well as your payment information such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data.

In the case of a request for deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit assessors. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not retain your data longer than permitted by legal terms.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide clarification on your review.

If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.

Shipping

PostNL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of PostNL to carry out the deliveries. For this, it is necessary that we share your name, address, and city details with PostNL.

PostNL uses this information only for the purpose of fulfilling the agreement. In cases where PostNL engages subcontractors, PostNL also makes your data available to these parties.

Shipping

DHL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DHL to carry out the deliveries. For this, it is necessary that we share your name, address, and city details with DHL.

DHL uses this information only for the purpose of fulfilling the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Accounting

MoneyMonk

For managing our administration and accounting, we use the services of MoneyMonk. We share your name, address, city information, and details related to your order. This data is used for processing sales invoices.

Your personal data is transmitted and stored securely. MoneyMonk has implemented the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyMonk is obligated to maintain confidentiality and will treat your data confidentially.

External sales channels

Bol.com

We sell (some of) our products through the Bol.com platform. If you place an order through this platform, Bol.com will share your order and personal data with us. We use this information to process your order.

We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

External sales channels

Amazon

We sell (some of) our products through the Amazon platform. If you place an order through this platform, Amazon shares your order and personal data with us. We use this data to process your order.

We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose

Purpose of data processing

General Purpose of Processing

We use your data solely for the purpose of providing our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing without your explicit consent.

If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data is not shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality.

Automatically Collected Data

Data automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation with Tax and Criminal Investigations

In certain cases, MVDL Group B.V. may be legally required to share your data in connection with tax or criminal investigations by government authorities. In such cases, we are forced to share your data, but we will oppose this within the limits allowed by law.

Storage

Retention periods

We keep your data as long as you are our customer. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also treat it as a request to be forgotten.

This also means that we do not keep your data for longer than two years from the last contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will retain this data for as long as the applicable period lasts (in the Netherlands, 7 years for tax administration).

Your rights

Your rights regarding personal data

Under the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them.

In principle, to prevent misuse, we only send copies and excerpts of your data to the email address already known to us. If you wish to receive the data at a different email address or, for example, by post, we will ask you to verify your identity.

You always have the right to file a complaint with the Data Protection Authority if you suspect that we are using your personal data improperly.

Right of access

You always have the right to view the data we (have) process(ed) that relate to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days.

Right of rectification

You always have the right to have the data we (have) process(ed) that relate to you or can be traced back to you corrected. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days.

Right to restriction of processing

You always have the right to restrict the data we (have) process(ed) that relate to you or can be traced back to you. You can submit a request to this effect to our privacy contact person.

Right to data portability

You always have the right to have the data we (have) process(ed) that relate to you or can be traced back to you processed by another party. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of MVDL Group B.V. If you object, we will immediately stop processing the data pending the handling of your objection.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a way that this right applies.

Cookies

What are cookies and which ones do we use?

A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit our website. We use cookies with purely technical functionality. These ensure that the website works properly and, for example, that your preference settings are remembered. We also place cookies that track your browsing behavior so that we can offer customized content.

We use the following types of cookies:

Functional cookies

These cookies are necessary for the functioning of the website. They make it possible to keep products in the shopping cart, log into your account, and ensure the proper operation of the ordering process. No consent is required for these cookies.

Analytical cookies

We use analytical cookies to understand how visitors use our website so that we can improve the user experience. These cookies are only placed after you have given consent via our cookie banner.

Marketing cookies

Marketing cookies are used to track your browsing behavior and show relevant content or advertisements based on that. These cookies are only placed after you have given consent via our cookie banner.

Managing cookies

At your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can withdraw or adjust your consent at any time via the cookie settings at the bottom of our website. Additionally, you can always delete cookies yourself via your browser settings.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the 'Analytics' service. We use this service to track and receive reports on how visitors use the website.

This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thereby track your movements on the internet. Google uses this information to offer targeted advertisements (Google Ads) and other Google services and products.

Google Analytics is only activated after you have given consent via our cookie banner.

Cookies

Klaviyo tracking

Klaviyo places cookies to measure the effectiveness of our email campaigns. This includes tracking whether you have opened an email, clicked on a link, or made a purchase after receiving an email. We use this data to make our communication more relevant.

Klaviyo tracking is only activated after you have given consent via our cookie banner or subscribed to our newsletter.

Changes

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.

Contact

Contact details

MVDL Group B.V.
Industrieweg 10C
5145PV Waalwijk
Netherlands

Email: info@pyroproducts.nl

Contact person for privacy matters: Mikki van der Lee

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MVDL Group B.V.
Industrieweg 10C, 5145PV Waalwijk
Chamber of Commerce: 42023875
VAT: NL869347445B01

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